Privacy Policy
Last updated: August 22, 2026
Couple Connect is operated by PUUR Business (“we”, “us”, “our”). Contact: puurbusiness.online@gmail.com.
This Privacy Policy explains what information we collect when you use the Couple Connect iOS app and this website (the “Service”), how we use it, and the choices you have. Our Terms of Use are incorporated by reference.
1. Overview
Couple Connect is a private space for two people. You create an account, optionally invite a partner, and use shared goals, chat, love letters, activities, games, photos, and related features together. Content you add in a linked couple room is visible to your partner. We do not sell your personal information.
Couple Connect does not currently use generative AI, and we do not ship third-party advertising or product-analytics SDKs in the app. If that changes, we will update this Policy.
2. Information we collect
2.1 Information you provide
- Account information — email address, name, and sign-in details when you create an account with email, Sign in with Apple, or Google.
- Profile and onboarding — display names, avatar photos, focus categories, first-goal details, and similar setup answers you choose to enter.
- Partner connection — invite codes you create or redeem so you and your partner can share one room and, where applicable, Pro access.
- Couple content — shared goals and contributions, check-ins, wins, milestones, chat messages, love letters, doodles, future letters (Love Airmail), date ideas you save, game sessions, question-pack answers, daily-question answers, and similar entries.
- Photos and audio you upload — profile photos; Memory Lane photos; Love Puzzle images; photos attached to letters; doodle drawings; and short voice notes on question packs.
- Preferences — notification choices and in-app settings stored on your device and, where needed, with your account.
2.2 Information collected automatically
- Device and app data — basic technical information needed to run the Service (for example app version, device type, and limited diagnostic logs).
- Authentication data — session tokens managed through our authentication provider so you stay signed in on your device.
- Push notification data — a device token if you allow notifications, used to send partner and activity alerts.
- Subscription status — purchase and entitlement information from Apple and our subscription partner so we can unlock Pro and restore purchases.
- Website logs — this marketing site may receive standard hosting logs (such as IP address, browser type, and pages requested). We do not currently set advertising or analytics cookies on the site.
3. How we use information
- Provide, maintain, and improve Couple Connect.
- Authenticate you and sync your couple room across devices.
- Show shared content to the partner you have linked — including chat, letters, photos, games, and goals.
- Deliver scheduled future letters, widgets, and push notifications you have enabled.
- Process subscriptions, partner invite codes, and restore purchases.
- Respond to support requests and protect against abuse.
- Comply with legal obligations.
4. Sharing with your partner
When you connect with a partner, you are choosing to share a private room. Messages, letters, photos, voice notes, goals, memories, puzzles, and activity in that room are stored so both of you can see them. We do not make that content public. If you unlink or delete your account, your partner may still hold copies on their device, and some shared history may remain in their account until they delete it or we remove it as part of account deletion.
5. Sharing and processors
We share information only with service providers that help us operate the Service, and when required by law. Current processors include:
- Supabase — authentication, database storage, realtime sync, and file storage (avatars, letters, doodles, Memory Lane, Love Puzzle images, question-pack audio, and similar uploads).
- Apple — Sign in with Apple, App Store billing, StoreKit, push notifications, widgets, and related platform services.
- Google — Google sign-in when you choose that method.
- RevenueCat — subscription and lifetime-purchase entitlement management.
Paid Pro access in the current app is sold through the Apple App Store. We do not sell your personal information. We do not currently integrate third-party advertising or product-analytics SDKs.
6. Storage and retention
Signed-in cloud data is stored with Supabase for as long as your account is active and as needed to provide the Service, unless a longer period is required by law or we delete it sooner upon your request where applicable.
The app also keeps local caches (for example profile, partner info, notification preferences, and widget data) on your device. You can remove local data by deleting your account in the app, clearing app data, or uninstalling. Uninstalling alone may not delete cloud-held account data.
7. Your choices and account deletion
- Update profile details and settings in the app where available.
- Revoke camera, photo library, microphone, or notification permissions in iOS Settings.
- Delete your account in-app via Profile → Delete account. This removes your account and associated cloud records we control and signs you out on that device.
- Cancel or manage Apple subscriptions separately in your Apple ID subscription settings. Deleting your Couple Connect account does not automatically cancel an active App Store subscription.
- Contact us at puurbusiness.online@gmail.com for privacy requests (access, correction, deletion, or export) where applicable.
8. Legal bases (EEA users)
If you are in the European Economic Area, we process personal data where we have a valid legal basis, such as performance of a contract (providing the Service), legitimate interests (operating and securing the Service), or consent where we ask for it (for example device permissions).
9. International transfers
Your information may be processed in countries other than your own, including countries where our processors operate (for example the United States). Those countries may have different data protection laws. By using the Service, you understand that your information may be transferred as described in this Policy.
10. Security
We implement reasonable technical and organizational measures to protect your information, including encrypted transport (HTTPS/TLS) for API calls. Couple rooms are intended to stay private to the two of you. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children
Couple Connect is intended for people in a relationship and is not directed to children under 17 (or under 18 where a higher age applies in your region). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take steps to delete it.
12. U.S. state privacy rights
Depending on where you live, you may have rights to know, access, correct, delete, or export personal information, and to object to or restrict certain processing. We do not sell personal information as “sale” is commonly defined under CCPA/CPRA. To exercise rights, contact us at the email below.
13. Changes
We may update this Policy from time to time. We will post the updated version on this page with a new effective date. Continued use of the Service after changes become effective constitutes acceptance where permitted by law.
14. Contact
Questions about this Privacy Policy or privacy requests: puurbusiness.online@gmail.com. See also our Terms of Use.
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